Contact Us

We’re here for you. Here’s all the ways you can contact us online or over the phone.

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Call our Member Service Center:

(888) 982-1400

Monday - Friday: 8:00 am to 9:00 pm ET
Saturday: 8:00 am to 4:00 pm ET

Chat with United


Got a quick question? United Chat can answer many frequently asked questions or transfer you to someone who can.

Start Chatting Now

Live Representatives are Available:
Monday - Thursday: 8:00 am to 8:00 pm ET
Friday: 8:00 am to 6:00 pm ET
Saturday: 8:00 am to 4:00 pm ET

Schedule a Conversation


Set up an appointment with us either in person or on the phone.

Schedule a Conversation

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Select an option to send an email to our Member Service Center.

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Regular Mail

PO Box 125
Saint Joseph, MI 49085

Overnight Delivery

150 Hilltop Road
Saint Joseph, MI 49085

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Need to make a payment?

Loan Payment Options

Voice Banking Access Phone Number: (888) 982-4737